Andover has one of the densest concentrations of premium EVs in our service area, and until now Rivian owners here have generally had to point the car toward Boston for authorized work. We're about 18 minutes up I-93 instead.
What Rivian Authorized Service Covers
- The only authorized Rivian service shop in Massachusetts
- Certified facility and certified technicians
- Certified in MA for EVs, including electric delivery vehicles
- Diagnostics with EV-specific tooling
- Warranty-eligible repairs and routine maintenance
BFS Auto Services is the only authorized Rivian service shop in Massachusetts. Both the facility and the technicians are certified, and we're the only certified shop in MA for EVs — specifically electric delivery vehicles. Other Rivian-certified technicians work in the state; the authorization we hold belongs to the shop itself.
For an Andover owner that means the routine ownership items — tires and rotation on a heavy, high-torque vehicle, brake system corrosion from regenerative braking, cabin filters, suspension and alignment, and manufacturer-directed service — happen locally rather than at the end of a highway trip into the city.
The discipline behind it comes from Boston Fleet Services, our parent company, which keeps commercial vehicles in service on schedule. Call for current pricing.
Andover Questions About Rivian Authorized Service
- Where can I get authorized Rivian service near Andover?
- At our Wilmington shop, 779 Woburn St, about 18 minutes from Andover. BFS Auto Services is the only authorized Rivian service shop in Massachusetts, with both the facility and the technicians certified.
- Do I have to drive into Boston for Rivian work?
- Not for work we handle. We're north of the city on I-93, which for most Andover owners is a considerably shorter trip.
- Do you service other EVs too?
- Yes, we work on all makes and models, including other EVs and hybrids.